Terms of Service

The terms of use of amanai (hereinafter referred to as the “Terms”) are set for the products and services (hereinafter referred to as the “Service”) provided by the online shop “amanai” (hereinafter referred to as the “Shop”) operated by the store and individuals and corporations. applies to customers of If you use our shop, you are deemed to have agreed to all the terms and conditions described in this agreement.

In addition, this agreement may be revised due to the convenience of our store. At the time of revision, we will update the information on our page or notify customers by a method separately determined by our store. If you use our shop after the revision, we will assume that you have agreed to the revised terms.


Product price
Please check the price of each product sold at our store on the page for each product.

After selecting a product on each product page, you will be asked to enter the information necessary for ordering and delivering the product, such as the delivery address and payment method. Membership registration is not required. Stock will be secured after the order is completed. Since we share inventory with physical stores, we give priority to sales at physical stores. When your order is completed, we will send you an e-mail confirming the contents of your order and the contents of your order, so please check the e-mail from our store.

Delivery addresses are limited to domestic addresses. The delivery method and the number of days required for delivery differ for each product.

Returns & Exchanges
We strive to provide accurate product descriptions and images, but due to the nature of mail order, it is possible that the product you receive may differ from your image. In that case, we will accept it as a return due to customer convenience. After contacting our store, please send it to the designated address within 7 days after receiving the return acceptance notification. The customer is responsible for the shipping costs for returning the product. However, please note that we cannot accept returns or exchanges of products that have been used.

If there is a defect in the delivered product, we will exchange it. Please contact us within 7 days after receiving the product. In this case, our shop will bear the shipping fee. However, if a replacement cannot be prepared, we will respond with a refund. Please note that we cannot accept exchanges for different products.

Payment method
You can use credit cards, Smartpay, Apple Pay, Google Pay, and Shop Pay for payment. Depending on the payment method, a separate fee may be charged, but it will be borne by the customer.

We will accept cancellations for orders that have not been shipped. After shipment, we will deal with the above return. Please note that if the product cannot be delivered due to an unknown delivery address, etc., the order will be cancelled.

Change order details
If you wish to change the details of your order, such as the payment method or delivery method, please contact us immediately. Please note that we are not responsible for any problems caused by neglecting the change procedures.

Prohibited acttions
If you perform any of the following actions when using our shop, we may suspend transactions with you, cancel the contract, and refuse future transactions.

Acts of entering false information or acts of impersonating another person.
Acts of applying for products, etc. without intention to purchase, or acts of applying for fraudulent purposes
Acts of delay in fulfillment of payment obligations such as charges
Acts that interfere with delivery, such as refusal to receive products
Acts that interfere with our business operations or acts that cause damage
Acts that infringe the rights (including copyrights) of our company, other customers, or third parties
Acts contrary to public order and morals, and acts that violate other laws and regulations
Other acts that the Company deems inappropriate

Interruption of service
Our shop may temporarily suspend our business and the provision of this service due to failure, outage, power outage, natural disaster, maintenance work, etc. of computers, network equipment, lines, etc.

Governing Law
The interpretation and application of these Terms of Use shall be governed by the laws of Japan, regardless of the applicable rules of applicable law.

The copyright holders of the manuscripts, images, illustrations, videos, sounds, photographs, designs, data, etc. of the content posted on our shop are our shop or the content provider and are protected by copyright law.

Even if the customer suffers any damage due to the products and services provided by our shop, our shop will not be held responsible for any damages.

In the event that a lawsuit arises regarding the use of this service, the Tokyo District Court shall be the exclusive jurisdictional court of the first instance.
In the event that an obligation to compensate for damages arises due to non-payment of the purchase price by the user or other violation of this agreement, and we use a lawyer to collect the claim, the user will also bear the attorney's fees.