We ship outside Japan via EMS (Express Mail Service). The service is available in certain areas and there may be some countries we cannot ship to due to courier restrictions.
Shipping usually takes 3-7 days from the dispatch date. Shipping charges vary by country and are automatically selected according to the shipping address. The shipping charges for each region are as follows.
China, South Korea, Taiwan
Asia (excluding China, South Korea, Taiwan)
Oceania, Canada, Mexico, Middle East, Europe
U.S. (including Guam and other U.S. territories)
Africa, Central and South America (excluding Mexico)
We cannot take responsibility for any shipping delays due to customs clearance, payment transaction delays, or any unforeseen circumstances.
Import taxes, duties, and related customs fees may be charged when the package arrives at the destination country. Duties & taxes are set by the customs authorities of the destination country. The payment of these charges and taxes is the responsibility of recipient.
We are unable to indicate a lower price for the value of orders listed on the commercial invoice as we must adhere to all international import/export rules and regulations.
The shipper will leave a notice if nobody is available to sign for your package. The shipping agent will hold your package for a few days only. If you do not claim it, it will be returned to us, marked unclaimed. You will be required to pay for shipping twice to have your order sent a 2nd time.
Each order is shipped separately. If you place multiple orders, we will not be able to ship them together.
Shipping within Japan
We ship Japan via Sagawa Express or Japan Post in Japan. After the order is confirmed, it will be delivered by the next business day.
Free shipping for purchases over 20,000 yen (tax included). Some products are not applicable due to special shapes and materials. Applicable products are listed on each page.
Small items that can be delivered by Click Post (Japan Post service) are uniformly 250 yen.
In cases other than the above, the following shipping fees will be charged for each region.
[Northern Tohoku] 1,000 yen
Aomori, Akita, Iwate
[Southern Tohoku] 950 yen
Miyagi, Yamagata, Fukushima
[Kanto] 800 yen
Ibaraki, Tochigi, Gunma, Saitama, Tokyo, Chiba, Kanagawa
[Koshinetsu] 900 yen
Yamanashi, Nagano, Niigata
[Chubu] 900 yen
Shizuoka, Aichi, Mie, Gifu
[Hokuriku] 900 yen
Toyama, Ishikawa, Fukui
[Kansai] 950 yen
Kyoto, Osaka, Nara, Shiga, Hyogo, Wakayama
[China] 950 yen
Tottori, Okayama, Shimane, Hiroshima, Yamaguchi
[Shikoku] 1,000 yen
Kagawa, Kochi, Tokushima, Ehime,
[Kyushu] 1,000 yen
Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima,
[Hokkaido] 1,200 yen
[Okinawa] 1,200 yen